Poly products purchased in one country or region may be eligible for warranty service in other countries or regions where Poly or a Poly authorized service provider offers warranty service for the same Poly product, based on Poly’s product model number. Obtaining Warranty Support in Another Country You can find our knowledge base articles, ask a question, receive service over the Internet or speak directly to a representative via Any claim under this Limited Warranty is subject to you notifying Poly or your point of purchase of the alleged defect within a reasonable time of it having come to your attention and in any event no later than before the expiry of the Warranty Period. Warranty claims that cannot be processed through your point of purchase and any other Poly product related questions should be addressed directly to Poly. Please register your product at To determine the start of the warranty period you may be asked to provide the dated sales receipt showing the date you purchased the Poly product.

Poly offers an online system for service requests. Please contact your point of purchase for more details. This warranty support may not always be available where you purchased the Poly product and, where it is available, the period may vary depending on where you purchased the Poly product. You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. If you return out-of-warranty products or products not covered under the Limited Warranty, you will be responsible for all return-shipping and other transportation-related expenses.īefore submitting a warranty claim for a Poly product, please visit for technical assistance. You are responsible for shipping charges, insurance, and other transportation-related expenses incurred when returning products to Poly. Poly's obligation under this Limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the Warranty Period. The period of coverage varies by product and is generally 1, 2 or 3 years consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at ('Warranty Period'). We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product. The dated sales receipt showing the date of purchase is the proof of purchase. The term of the Limited Warranty begins from the date of purchase by the original end user customer. This Limited Warranty covers any defects in the materials used in the Poly product, and any defects in the workmanship during the manufacture of the Poly products. A list of Poly authorized resellers is located at. Poly products must have been purchased as new from Poly, a Poly affiliated company or a Poly authorized reseller.

This Limited Warranty covers Poly products purchased in original Poly packaging.

What Products Does This Limited Warranty Cover? The original end user customer who purchased a Poly product. The terms of this Poly Limited Warranty ('Limited Warranty') shall apply to purchases of Poly products.

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